Technical writing - the design and production of user guides and reference manuals. The documentation can be delivered as:

• MS HTML Help files (.CHM. .HLP) integrated with your application.
• Webhelp (HTML, XHTML, DHTML+CSS, XML ) integrated with a web based application.
• Print quality documents and eBooks (Adobe PDF) be installed locally and printed by your customers, or made downloadable from your website and printed locally.
• Hypertext multiple PDF document systems that can be installed locally, e.g. from a software distribution CD. Such systems can be fully indexed and globally searchable. The source format will normally be FrameMaker or Word docs.
• Single sourcing - producing master documents that can be output in any, or all, of the above formats, with content customised to the output format.
• Managing document translations - localising documents via third party translation services.