My Masters Degree thesis involved nearly a year of research into the effectiveness of test metrics to measuring the usability of website homepages; knowledge that I have applied commercially, and in the design and production of www.j31.co.uk. I have also had the benefit of 3 day QBit 'testing web functionality, usability and compatibility' training course (click here for brief details), and have been creating non web based online help and computer based training systems for over 20 years.

As such I can supply a 'fresh eyes' assessment of your website or application workflow, i.e. outside of the design and production team, and before it goes live on the 'net, or in the case of an application, before it is released.

I can carry out such tests at any stage of the website or software production cycle as a part of your QA team, or as a final 'sanity check' before a site goes live, or a software release CD is cut.

Why is this important? To quote usability guru Jakob Nielsen:
"Usability [used to be] a secondary consideration in the computer industry because customers were not faced with the consequences [of poor usability] until after they had paid for the product. The situation is the reverse on the web. Users experience a site's usability from the very first moment they consider doing business with a company.
J Nielsen, Designing Web Usability, 2001."


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